Privacy Policy

This Privacy Policy describes how Dr. Mary Lou Rane, Ph.D. (“I,” “me,” or “my practice”) collects, uses, and protects information you share through this website, drmarylourane.com (the “Site”). By using the Site or submitting any form on it, you agree to the practices described here.

Information I Collect

Information you provide directly. When you request a free 15-minute consultation or send a message through the contact form, you may share:

• Your name (first and last)
• Your email address
• Your phone number
• What brings you in / your reason for reaching out
• Your preferred consultation format (phone, FaceTime, or Zoom)
• Any message content you choose to include
• Your consent to be contacted

Automatic information. Like most websites, the Site may automatically collect limited technical information through your browser, such as IP address, browser type, device type, and pages visited. This is used for site security and basic analytics only.

How I Use Your Information

• To respond to your consultation request or message
• To schedule and conduct your consultation or appointment
• To provide care and follow-up communication you request
• To improve the content and usability of the Site

I do not sell, rent, or trade your personal information to third parties. I do not use your information for advertising purposes.

How I Share Your Information

I share information only as necessary to operate the practice or as required by law. This may include:

• Service providers that help me run the practice or the Site (for example, email and scheduling tools), who are bound by their own privacy obligations;
• Third-party platforms the Site uses to display content, such as video providers (YouTube, Wistia) and map services (Google Maps). These services may set their own cookies and have their own privacy policies;
• As required by law, court order, or to protect the rights, property, or safety of others.

Health & Sensitive Information

Information you share about your health is sensitive. The Site is not a portal for medical records, and I encourage you not to include detailed clinical or diagnostic information in the contact or consultation forms. Any health-related information you do share is used only to understand how I may be able to help you and is handled with care.

Data Retention

I retain form submissions and related correspondence for as long as needed to respond to your request and provide the services you ask for, and afterward for a reasonable period for recordkeeping, unless a longer retention is required by law.

Cookies & Tracking

The Site may use cookies and similar technologies for basic functionality and analytics. Third-party embedded content (such as videos and maps) may also use cookies. You can control cookies through your browser settings; disabling them may affect some features of the Site.

Your Choices

• You may choose not to submit the forms or any particular field.
• You may request access to or correction of the information you shared.
• You may ask me to stop contacting you or to delete your information, subject to any legal recordkeeping obligations.

To exercise any of these rights, contact me using the details below.

Children’s Privacy

The Site is not directed to children under 13, and I do not knowingly collect information from children under 13. If you believe a child has provided information, please contact me so I can remove it.

Security

I take reasonable steps to protect the information you share. However, no method of transmission or electronic storage is completely secure, and I cannot guarantee absolute security.

Not Medical Advice

The information on this website is for educational purposes and is not a substitute for medical advice, diagnosis, or treatment. Submitting a form does not create a doctor–patient relationship. Always consult your physician or other qualified health provider about a medical condition.

Changes to This Policy

I may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or your information, please contact me:

Dr. Mary Lou Rane, Ph.D.
Eastborne Avenue, Los Angeles, CA 90024 (Westwood)
Phone: (310) 277-0241
Through the contact page on this Site.